Shipping policy
Shipping Details
At CyberGroom.store, we strive to deliver your order as quickly and safely as possible. Please read the following information about our shipping policies.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (Domestic) | 5–10 business days | Calculated at checkout |
| Express Shipping (Domestic) | 2–4 business days | Calculated at checkout |
| International Shipping | 10–21 business days | Calculated at checkout |
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website. Please allow up to 48 hours for the tracking information to update.
Shipping Restrictions
We currently ship to most countries worldwide. However, some restrictions may apply depending on local import regulations. If we are unable to ship to your location, we will notify you and issue a full refund.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may be charged upon delivery by your local customs authority. These charges are the responsibility of the recipient and are not included in our shipping costs. We recommend checking with your local customs office for more information before placing an order.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before completing your order. CyberGroom.store is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@CyberGroom.store.
Contact Us
If you have any questions about shipping, please don't hesitate to reach out at support@CyberGroom.store.